Employer: Venture Garden Group
Our Company, Venture Garden Nigeria (VGN) - EduTech Nigeria Limited is the Education Industry focused arm of Venture Garden Nigeria (VGN), established with a mandate to provide technology solutions and consultancies to Learning, Administrative, Data Payment process and student management challenges at all levels of education.
We are recruiting to fill the position of:
Job Title: LMS Coordinator
Location: Lagos, Nigeria
Job Type: Full-time
Job Description
To provide learning management system (LMS) administration and support, intranet web administration and support, and technical training for faculty, staff and students.
Key Responsibilities
Provide learning management system (LMS) training and support to faculty and students.
Research and resolve LMS functionality issues.
Collaborate with peers at other institutions to determine and facilitate best practices.
Design and maintain official, accurate, and up-to-date Web and Internet presence.
Maintain and operate various technologies used in the delivery of instructional and/or interactive programs and courses.
Provide Level 2 support of computer systems and network problems, including answering questions, providing advice, and troubleshooting.
Specifically assist Help Desk personnel (Level 1) solve basic technical problems; investigate and seek solutions to complex issues and perform onsite installation or replacement of various hardware components, software repair, diagnostic testing, etc.
Give individual or group instruction to users or make arrangements for instruction of software or systems.
Configure workstations, system hardware and software, and provide technical assistance.
Assist in determining hardware, software needs and upgrades.
Track escalated user problem and inform the user of the status.
Log all client problems and solutions.
Display empathy and positive regard for others in written, verbal and non-verbal communications.
Work effectively with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
Dress appropriately for a workplace with frequent customer service interaction and community outreach.
Meet all required standards of confidentiality and safety.
Qualifications
At least two years of direct, on-the-job experience working with computer applications, operations, and systems.
Must have a broad knowledge of Microsoft operating systems, basic networking principles, web browser, email client, and integrated office suites (e.g. Word, Excel, Access).
Knowledge and expertise with Internet development tools such as Adobe Dreamweaver.
Knowledge of hardware and associated peripherals (printers, scanners, video, etc.) installation, troubleshooting, and repair procedures.
Knowledge of software configurations and problem solving methods needed to diagnose and resolve web technology problems.
Able to supervise and train technology users and work cooperatively with others
Able to handle detail oriented work while meeting schedules and deadlines.
Attention to details, decisiveness, good judgment, strong organization skills, good written communication skill.
Ability to maintain composure and communicate effectively under stress
Excellent working knowledge of Microsoft Word, Excel, Access, PowerPoint, e-mail applications and using the internet;
Disposed to travelling
Ability to work with minimal supervision and take initiative in pursuing departmental functions
Gets things done! Execution oriented
Focused, diligent and task oriented
Must have exceptional follow-up skills and be able to maintain focus while multitasking
Speed and versatility
Team Building
Values others, and cultures
Self-starter and Acts with integrity
Analytical skills
Added Advantage: Possess A+ certification, CCNA, Microsoft Certified Professional certificate.
Remuneration
Competitive based on experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Our Company, Venture Garden Nigeria (VGN) - EduTech Nigeria Limited is the Education Industry focused arm of Venture Garden Nigeria (VGN), established with a mandate to provide technology solutions and consultancies to Learning, Administrative, Data Payment process and student management challenges at all levels of education.
We are recruiting to fill the position of:
Job Title: LMS Coordinator
Location: Lagos, Nigeria
Job Type: Full-time
Job Description
To provide learning management system (LMS) administration and support, intranet web administration and support, and technical training for faculty, staff and students.
Key Responsibilities
Provide learning management system (LMS) training and support to faculty and students.
Research and resolve LMS functionality issues.
Collaborate with peers at other institutions to determine and facilitate best practices.
Design and maintain official, accurate, and up-to-date Web and Internet presence.
Maintain and operate various technologies used in the delivery of instructional and/or interactive programs and courses.
Provide Level 2 support of computer systems and network problems, including answering questions, providing advice, and troubleshooting.
Specifically assist Help Desk personnel (Level 1) solve basic technical problems; investigate and seek solutions to complex issues and perform onsite installation or replacement of various hardware components, software repair, diagnostic testing, etc.
Give individual or group instruction to users or make arrangements for instruction of software or systems.
Configure workstations, system hardware and software, and provide technical assistance.
Assist in determining hardware, software needs and upgrades.
Track escalated user problem and inform the user of the status.
Log all client problems and solutions.
Display empathy and positive regard for others in written, verbal and non-verbal communications.
Work effectively with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
Dress appropriately for a workplace with frequent customer service interaction and community outreach.
Meet all required standards of confidentiality and safety.
Qualifications
At least two years of direct, on-the-job experience working with computer applications, operations, and systems.
Must have a broad knowledge of Microsoft operating systems, basic networking principles, web browser, email client, and integrated office suites (e.g. Word, Excel, Access).
Knowledge and expertise with Internet development tools such as Adobe Dreamweaver.
Knowledge of hardware and associated peripherals (printers, scanners, video, etc.) installation, troubleshooting, and repair procedures.
Knowledge of software configurations and problem solving methods needed to diagnose and resolve web technology problems.
Able to supervise and train technology users and work cooperatively with others
Able to handle detail oriented work while meeting schedules and deadlines.
Attention to details, decisiveness, good judgment, strong organization skills, good written communication skill.
Ability to maintain composure and communicate effectively under stress
Excellent working knowledge of Microsoft Word, Excel, Access, PowerPoint, e-mail applications and using the internet;
Disposed to travelling
Ability to work with minimal supervision and take initiative in pursuing departmental functions
Gets things done! Execution oriented
Focused, diligent and task oriented
Must have exceptional follow-up skills and be able to maintain focus while multitasking
Speed and versatility
Team Building
Values others, and cultures
Self-starter and Acts with integrity
Analytical skills
Added Advantage: Possess A+ certification, CCNA, Microsoft Certified Professional certificate.
Remuneration
Competitive based on experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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