Career At Trilogy Enterprises
Trilogy Enterprises is an international enterprise software company that provides enterprise software solutions that deliver business results, performance and scalability while dramatically reducing IT spending. In addition to its enterprise software arm, Trilogy has been successfully investing in and purchasing enterprise software companies for over 20 years.
We are recruiting to fill the position of:
Job Title: Call Center Concierge
Location: Nigeria
Trilogy Enterprises is an international enterprise software company that provides enterprise software solutions that deliver business results, performance and scalability while dramatically reducing IT spending. In addition to its enterprise software arm, Trilogy has been successfully investing in and purchasing enterprise software companies for over 20 years.
We are recruiting to fill the position of:
Job Title: Call Center Concierge
Location: Nigeria
Job Description
As a remote Trilogy Automotive concierge, you will be expected to speak with customers in a fast-paced, web-based call center.
You will be responsible for outbound calls to customers requesting information on vehicles and scheduling them to see the car at the dealership.
You don’t have to worry about performing any cold calls because all customers will have already expressed interest in our services before being transferred to you.
Our concierge agents must have outstanding communication skills, exceptional English, a friendly personality, and reliable high-speed internet.
Key Responsibilities
Call customers to schedule dealership appointments
Maintain web-based records
Work in tandem with the concierge team through Skype
Work an 8 hour shift with a 30 minute break.
Requirements
Must be 18 years of age or older
High School Diploma/GED
Perfect English - American Accent
Skype experience
Excellent phone communication skills
General computer skills - ability to type, navigate the Internet, and use Skype
Customer service experience
Call center experience a plus
Retail dealer experience desired
Must be able to work nights and weekends
Reliable high-speed Internet
Computer with microphone
Quiet setting with little to no background noise to perform calls
Requirements that make you eligible for upward mobility
Some college, college in progress, or a college Degree
Fluency in Spanish or a second language.
This role may be a great fit if:
You are highly dependable
You thrive in a fast-paced environment
You have a friendly voice and amiable personality
You are outgoing and make people feel comfortable
You are assertive
You excel at repetition
We’re one of the few legitimate companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to the office again.
Application Closing Date
Not Specified.
How to Apply
interested and qualified candidates should:
Click here to apply online
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